FAQ
From returns to aftercare- everything your pair may need, thoughtfully covered
We accept all major credit cards, debit cards, and UPI.
Yes, all transactions are encrypted and processed through secure payment gateways.
No, we do not offer installment payment options.
Yes, we accept payments from most countries. Currency conversion is handled automatically.
Yes, you will receive an email confirmation immediately after your payment is processed.
Standard shipping takes 7-10 business days. Express shipping is available for 2-3 business days.
Currently, we do not ship internationally.
You can email/ whatsApp us to check on your order status.
Shipping costs are calculated at checkout based on your location and selected shipping method.
Yes, we offer free standard shipping on orders over INR 6999/-.
We accept returns within 24 hours of delivery for unworn, unwashed items in original packaging.
Contact our customer service team to start the process.
Return shipping is free for defective items. For other returns, customers are responsible for shipping costs.
Refunds are processed within 10-15 business days after we receive your returned item.
Yes, we offer exchanges for different sizes or colors. Contact customer service to arrange an exchange.
We use premium synthetic leather and high-quality components selected for durability, comfort, and finish.
Orders can be cancelled or modified within 24 hours of placement. Contact us immediately for assistance.
Contact us within 48 hours with photos of the damage. We will arrange a replacement or refund.
Every pair goes through a hands-on crafting process, combining traditional techniques with modern construction for the best outcome.
Each pair undergoes multiple quality checks throughout the making process to meet our standards.
Refer to our detailed size guide.
Yes, all our products are 100% authentic and are custom handcrafted as per your preferences.
Care for your pair as you would any fine piece. Store away from moisture, clean gently with a soft cloth, and let the materials rest between wears. With the right care, they evolve gracefully over time.
You can email/WhatsApp us to check on out-of-stock items
Yes, gift wrapping is available for an additional fee. You can email/WhatsApp us to get the additional service.
